Refund policy

Thank you for shopping with the Tussi Boutique! We are a small independent vintage business based in France, and we take great care in curating and packaging each item.

• Processing Time:

Orders are processed within 2–4 business days after purchase.

• Shipping Time & Rates:

We ship within France and internationally. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout. You will receive a tracking number once your order has been dispatched.

• Customs & Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

⸻

Returns & Exchanges Policy

Please note:

All sales are final. We do not accept returns, exchanges, or cancellations.

Because we sell vintage and second-hand items, each piece is unique and may show signs of wear or age, which are part of its charm. We do our best to describe and photograph all items accurately, so please read descriptions carefully and feel free to reach out with any questions before purchasing.

⸻

Legal Note (France)

Under French law (and EU law), consumers normally have a 14-day withdrawal right (droit de rétractation) for online purchases. However, this right does not apply to second-hand goods sold by small independent sellers when it’s clearly stated before purchase. By completing your order, you acknowledge that you are purchasing a second-hand, vintage item and accept that no returns or exchanges are offered.